Wilmette Public Library is seeking a fun, enthusiastic and energetic candidate who is adept at providing that exceptional customer service experience for our patrons in a part-time Circulation Assistant position. Under the direction of the Circulation Manager, this position will warmly greet all patrons while performing all Circulation-related functions needed. The successful candidate must be able to multi task, prioritize and demonstrate patience and top-level communication skills. 

Circulation Assistant Responsibilities:

• Assist with checking materials in and out, issue library cards, and maintain accurate patron records in our database.
• Screen and answer incoming phone calls and in-person questions, and route to the appropriate department or individual. 
• Process holds, clear books, file and perform other Circulation-related tasks as needed.
• Provide courteous, direct customer service and ensure a positive library experience for our patrons.
• Communicate and enforce Library policies & procedures.

Hours & Comp:

• Weekly hours average out to approximately 8-12,  and include the following schedule:
  • Alternating Thursday and Friday evenings; 5:00pm – 9:00pm
  • One Saturday a month; 9:00am – 5:00pm
  • One Sunday a month; 12:00pm -5:00pm
  • Once Monday evening a month; 5:00pm – 9:00pm
• Flexibility to cover additional shifts highly desirable.
• Starting hourly rate for this grade is $16.30.
• Eligibility to earn paid time off.

Qualifications:

• HS Diploma/GED required
• 1 year of experience working with the public required. Library experience preferred.
• Must be able to demonstrate exceptional customer service skills.
• Ability to take direction, multi-task and work independently.
• Experience with work in a public library setting a plus, and experience with Polaris integrate library system highly desirable.
• Ability to demonstrate basic math and alphabetizing skills.
• Ability to demonstrate proficiency in Microsoft Office products.
• Ability to maintain accuracy in cash register transactions.
• Bilingual abilities a plus.

If interested please visit our website at www.wilmettelibrary.info and download an application. All applications must be filled out completely prior to submission. Please submit application and resume to:

Michael Boone, PHR
Manager of Human Resources
Wilmette Public Library

mboone@wilmettelibrary.info

Wilmette Public Library is a DF workplace and an EOE employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.