Digital Services Assistant

Are you proficient with computers, very patient, and enjoy helping others? We are seeking a part-time Digital Services Assistant to join our team. You will be assisting our patrons in the use of the library computers & technology, monitoring the patron computer area, and teaching basic MS Office and consumer technology classes.

Essential duties

  • Assist patrons accessing/using library computers, printers, scanners, microfilm readers, copiers, and other equipment.
  • Assist patrons using digital library services, like borrowing e-books or streaming a movie
  • Assist patrons using web based e-mail services.
  • Conduct patron training classes about using MS Office, digital library services, or consumer technology.
  • Proven experience troubleshooting MS Windows, MS Office, Android, Mac OS, and iOS
  • Conduct basic network and equipment maintenance, like replacing toner or resetting a router.
  • Conduct set up of technology equipment for library programs and events.

Additional duties

  • Assist patrons with Maker technology and equipment.
  • Serve on library committees as assigned.

1 year of customer related experience required.

Wilmette Public Library is an equal opportunity employer and welcomes all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to achieving an inclusive and diverse workforce free from discrimination and harassment. Bilingual candidates are encouraged to apply.  

Averages 15 hours including morning, evening, and weekend hours. Starting salary is $16.43-20.54 DOQ.

Please email a cover letter, your résumé, and three references to:

Contact:

Stephen Koebel

Head of Digital Services

Wilmette Public Library

1242 Wilmette Avenue

Wilmette, IL

847 256-6953

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